Zebra Technologies Helps Small- and Medium-Businesses Strengthen Operations with New Mobility Solutions
Zebra’s Retail Shopper Study shows heightened delivery
expectations by consumers. New TC20 and TC25 rugged mobile computers enable
enterprises to gain real-time visibility on-site and on the field.
Zebra
Technologies Corporation (NASDAQ:
ZBRA), the market leader in rugged mobile computers, barcode scanners and
barcode printers enhanced with software and services to enable real-time
enterprise visibility, today launched the new TC20 durable
mobile computer and TC25 rugged
smartphone in India.
Zebra
has leveraged decades of enterprise innovation in TC2-series to revolutionize
the Small- and Medium-Businesses (SMB) market where the use of
outdated pen and paper systems and fragile, underpowered consumer devices is
widespread. The TC20 is a light weight, durable and long lasting mobile
device developed for indoor use by in sectors such as retail and hospitality.
While the TC25 will allow real-time operational visibility on the field for
SMBs in the logistics or services industries. With better insights, enterprises
will be able to deliver an enhanced positive experience to delight their
customers.
Zebra
also released the Tenth Global
Retail Shopper Study whitepaper, which shows the expectations of
shoppers today – further highlighting the need for businesses to adopt
real-time visibility technologies in their operations. The study reveals that
shopper expectations for merchandise delivery are continuing to rise as 69%
of shoppers surveyed in APAC expect next-day and same-day shipments.
KEY
FACTS – TC20 and TC25
· The
TC2-series is designed to withstand the heat and cold, dusty environments and
accidental drops, reducing costly repairs while ensuring longer and more
productive use.
· As
the TC20 and TC25 come in cost-effective models designed for 1D and 2D barcode
scanning, small- and medium-sized businesses can now benefit from integrated
enterprise quality barcode and RFID tag reading, eliminating the need for
unreliable, slower and power-intensive smartphone cameras.
· Based
on Zebra testing, the TC2-series devices can capture barcodes substantially
quicker than the cameras on consumer smartphones, saving
time and making site visits more efficient.
· The
TC20 can also be paired with the Zebra® RFD2000 UHF
RFID sled
easily, adding UHF RFID tag reading, writing and locationing capabilities,
making it ideal for retail store environments.
· With Zebra OneCare™, the LifeGuard™ for Android™ solution provides extended
security updates over a longer lifespan of the TC2-series, ensuring the
security of the operating system at all times.
· Easy
to deploy without time-intensive staff training, the TC20 and TC25’s bright
4.3-inch screens and Android interface provide a familiar, intuitive experience
that’s easy to use out of the box.
· Designed
as an enterprise line of business smartphone, the TC20 and TC25 are powered by Mobility DNA™ and its unique ecosystem of software such
as Datawedge, StageNow and Mobility Extensions (Mx) which helps streamline
deployment management and troubleshooting.
· Using
Zebra’s Workforce
Connect Push-To-Talk Express,
staff can perform voice communications over wireless LAN (TC20 & TC25) and
4G/LTE (TC25) to communicate one-on-one or in groups, allowing them to
coordinate and react to changing needs in real time and improve customer service.
KEY
TENTH ANNUAL SHOPPER STUDY FINDING HIGHLIGHTS
· Heightened
customer expectations for delivery are transforming the retail landscape. 69
percent of shoppers in APAC (vs 66% globally) expect next-day or same-day
delivery and 37 percent prefer same-day or sooner.
· Consumers
cite out-of-stock merchandise, difficulty finding an item, and unclear pricing
and discounting as the leading causes of in-store shopping dissatisfaction. The
study showed thatretailers can recover sales for out-of-stock products
by 60 percent when they offer discounts or alternative fulfillment
options, such as ship to home.
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